The 2-1-1/HELP-Line provides crisis intervention and referrals to health and human service agencies in Kalamazoo County as well as to communities across the State of Michigan . Our Staff is highly trained in skills that empower callers to make life-enhancing decisions. We specialize in linking people to appropriate community resources (Local Resources).
Whether a person needs help locating a specific service or is having trouble securing basic needs, we can help. The 2-1-1/HELP-Line operates 24 hours a day—365 days a year just dial 2-1-1 or 269-381-4357. Calls are confidential and answered with respect, empathy and compassion. We are experts in suicide prevention and are fully certified by the American Association of Suicidology. We are part of the National Suicide Prevention Lifeline network and meet national standards for Best Practices for Suicide Prevention Hot Lines.
Why call 2-1-1 * Reason #2
Individuals wishing to learn about volunteer training for the 2-1-1/HELP-Line should fill out an on-line application or call us at (269) 381-1510.
See sidebar for 2-1-1 Volunteer Application and Training Calendar
Agencies looking for information about inclusion in the database may see the options available on the Resources page.